The following how-to videos address many of the commonly asked questions novice users of our Mobilization assessments, and our NextSteps Disciple-Making program, have raised. To that end, each video will walk the viewer step-by-step to show how easy it is to accomplish the selected software function. Our Mobilization Assessment Videos are in the bottom half of this page.
This FAQ addresses questions related to both our Volunteer Mobilization Assessment Program and our NextSteps Disciple-Making Program. Select your questions from the list below. If this FAQ does not address your questions, please do not hesitate to call us at 1-800-724-1159, or email us.
Is There an Abbreviated Summary of the Assessment Reports?
Yes, we offer our free downloadable “Cheat Sheets”. Church staff will commonly print the Cheat Sheets and post them on their wall for quick reference. Download the Cheat Sheets at – assessme-cheat-sheet.
Are the AssessME.org Programs Responsive to Screen Size?
This website, as well as the NextSteps Spiritual Formation Program, are fully responsive. However, the Volunteer Mobilization Assessment Program may currently be used by laptops and tablets.
Are there additional costs?
AssessME.org consists of two integrated programs. So, you may opt to use only one of our programs such as our Ministry Mobilization Assessments or our NextSteps Disciple-Making Program…or use both concurrently.
Our Ministry Mobilization Assessment Program requires ministry organizations to pre-purchase online Assessment Packs. To make it easier to purchase, the more packs purchased at any one time, the less expensive the packs are per-person (As low as $3/person for all the mobilization assessments and skills tracking).
The NextSteps Spiritual Formation Program is more than an assessment. IHow? Well. it helps ministry leadership track the spiritual progress of every ministry member. Additionally, it also assists leadership in intentionally discipling every member. Since discipleship is an ongoing, life-time process, NextSteps does require your ministry to have a membership with NextSteps, paid monthly based upon the quantity of people being discipled. For example, our monthly per-member costs can be less than $0.07 per person with our Unlimited Plan.
There are no additional fees required to utilize the AssessME.org Volunteer Mobilization and Spiritual Formation programs.
Can I change Plans or cancel at any time?
Your ministry administrators may activate either AssessME.org program at any time. If you wish to discontinue your NextSteps Disciple-making subscription, please follow the steps located here.
To close your AssessME.org Volunteer Mobilization Assessment account, please contact our AssessME.org staff by calling 1-800-724-1159.
Am I Able to Export My Ministry Data?
To export your data , complete the following steps:
NOTE: We offer a downloadable XML Schema Definition (XSD) so that programmers may create a custom data import interface between your church management software and AssessME.org. In addition, some but not all ChRM software solutions are capable of importing our data. Our “Integrations” page lists some of the available programs. So, if the ChMS program your church uses has a data import capability that includes custom fields, please let us know and we will add that program to our webpage.
May We Retake Our Assessments Without Creating Additional User Accounts?
Yes. Within our Volunteer Mobilization Assessment Program, your account administrators may reset accounts by visiting the Users page, searching and selecting the name of the account to be reset, and then selecting, “Reset Account”. Account resets will delete ALL assessment results from the selected user account, while retaining their login, contact, and skills profile information. Keep in mind, resetting a user’s account will cost the ministry organization an additional assessment pack from their pack bank.
The NextSteps Disciple-Making Program is designed to have your ministry members retake the assessment every 6, 12, or 18 months as determined by your account administrators. NextSteps archives all previous assessment history as well as strategy resources completed.
Can Non-Computer Users Still Take the Assessment?
Technically speaking, our Volunteer Mobilization Assessments do offer a PDF of the question pool within the program’s online help files. However, we STRONGLY urge you NOT to make use of this option! If you do, your staff will still need to create an account for the user, and manually enter the data. NOTE: The question pool is scrambled every time someone logs in. Consequently, data entry is not easy and is very time consuming. As a result, it has proven much more effective (and more relational) to simply invite the candidate to visit the church office and complete the assessments with a volunteer or staff person operating the computer on his/her behalf. Or setup kiosks in the church lobby staffed by volunteers. These methods will take far less time than inputting results from a paper questionnaire. Additionally, our user-studies since our launch in 2003, have demonstrated that the online assessment method is far more accurate, and less prone to manipulation, than the paper assessment method.
The NextSteps Disciple-Making Program is exclusively an online discipleship support program; it requires the use of a computer, tablet, or cell phone.
Does AssessME.org Offer A Test Drive?
Yes. When you register your ministry, you will have a one-time option to purchase our test-drive which consists of: Five (5) Volunteer Mobilization assessment packs, and 30-day access to the NextSteps Disciple-Making program, all for only $25. Then, when your ministry is ready to move forward with AssessME.org, our software will deduct the $25 you paid for the test drive from your first purchase.
Does AssessME Offer Programs for Church Consultants or Multi-Campus Ministries?
Yes. For church consultants and multi-campus ministries, the parent organization may purchase a large quantity of assessment packs in order to get the lowest per-person price. Then, request by email that we set up a ministry account on AssessME.org for your client-church(s) or campus site(s), and ask that we transfer a specified quantity of assessment packs from the parent organization account, to the client/campus account. Note, this is a free service! However, this service does not involve our NextSteps program which is ministry-account specific. So, to download the Church Consultant brochure, CLICK HERE.
Information we require to create an account includes:
Transfers of assessment packs are generally completed within 24-hours.
Do I Have to Use Both the Spiritual Formation and Ministry Mobilization Programs?
While our traditional Volunteer-Mobilization Assessment Program, and the NextSteps Disciple-Making Program are designed to work together, your ministry may elect to register just one program. However, based upon Matthew 28:19, we strongly believe that disciple-making is a critical mission of the local church. We also believe, according to Ephesians 4:12, that equipping people to serve Christ is another of the local church’s critical missions. Finally, we also believe there is an important relationship between spiritual maturity and ministry service responsibility. Without sufficient objective data, our church leaders have no idea how mature in Christ most of their congregants truly are, nor how God has designed, gifted, and called each person to serve. So while we do offer the programs separately, we believe that a healthy, Biblically-informed disciple-making philosophy, cannot ignore both critical missions inherent to mature disciple-making and disciple-serving.
How can I Notify My People to Register and Take the Assessments?
AssessME.org includes a mass-mailing feature located within our “Users” interface…simply paste-in email addresses, edit the default message as necessary, then click “Send”. Your mass email message will include a dedicated URL link for your church’s assessment center. Then, your people will be prompted to click the link and begin registration a their user accounts. Once the user account is created, the user is prompted to login and complete the assessments. Please note, our mass-email program has enabled both small and very large churches to completely assess the majority of their church members within only a few weeks.
How Do I Get Started with AssessME.org?
AssessME.org is automated software. So all you need to do is CLICK HERE to begin the ministry registration process.
How do I Purchase Additional Assessment Packs
To purchase additional assessment packs, simply log into your ministry’s administrative account. Once logged in, select the Purchase/Buy button within the Admin sidebar. Then, follow the purchase wizard. We accept Visa, MasterCard, Discover, and American Express credit or debit cards.
NOTE: Quantity discounts apply to your present order only. AssessME.org does NOT have the capability to track all your purchases made over the years and issue discounts based upon your total purchase history.
How to Cancel Subscription
If your ministry no longer wishes to continue with your NextSteps Spiritual Formation subscription, then login to your administrative account and complete the following directions:
How Will I Receive My/People’s Assessment Reports?
Individuals create and manage their own user accounts, associated with your church’s administrative account. Individuals may log into their account at any time to view or print their reports. Likewise, Administrators may look-up people’s reports through the Alphabetical Directory, or by using the Candidate Search Engine, or through the User Report features. Note: Because most email security systems now block automated emails, and email is not secure, the AssessME.org software will NOT email your people’s reports.
I Am Having a Technical Problem, What Do I Do?
Call our toll-free phone number, 1-800-724-1159, and select option 2 for technical support. Or, you may also use our contact form to send us a message requesting help. We typically respond to appeals for assistance on the same day as the request is made.
I Have Registered My Ministry, But Cannot Find My Assessment Center
To locate the address of your assessment center, log into your Administrative account. Select the “Mobilization” logo if the Choose A Dashboard interface displays. Then, locate the first quadrant in the upper-left of the screen labeled, “Assessment Center”. Note, this quadrant will read: “Your Assessment Center is located at:
https://www.assessme.org/XXXX.aspx
Record this Link and keep it in a safe place. Because, every person wishing to take the assessments must register a free user account with your ministry.” NOTE: The “XXXX” in the URL address represents a specific ID number for your ministry’s assessment center.
Log into your ministry’s administrative account. Select the “NextSteps” logo if the Choose A Dashboard interface displays. Once NextSteps loads, select “Settings” from the left sidebar. Locate the first quadrant within the upper-left of the Settings screen labeled, “Assessment Center”. This quadrant will read: “Your Assessment Center is located at:
https://www.assessme.org/XXXX.aspx
Record this Link and keep it in a safe place. Because, every person wishing to take the assessments must register a free user account with your ministry.” NOTE: The “XXXX” in the URL address represents a specific ID number for your ministry’s assessment center.
Is AssessME.org Apple Compatible?
Yes. AssessME.org is browser-based software, so any device with an internet browser should be able to use AssessME.org without any issues. All major internet browsers are supported.
Is Support Included?
Basic questions and technical support are offered free of charge. However, if your ministry desires staff training or consultation on how to best integrate AssessME.org into your ministry’s programming structures, we offer this kind of advanced support in 10-hour blocks, pre-paid at $100/hour. To purchase support hours, log into your ministry’s administrative account.
Is the NextSteps Program Truly Editable?
Yes. We understand that your discipleship culture is unique. This is why NextSteps is designed to be editable, so that your version of NextSteps may truly reflect your discipleship values and process.
Your ministry administrators may edit all reports and question pools. In addition, you may edit the sub-titles used in our nine phases of spiritual formation. Finally, each one of the nine formation phases has a corresponding “Strategy Page”. The Strategy Pages are 100% editable and are intended for your ministry to define programs, courses, classes, etc. that are perfectly suited to each discipleship phase.
The only part of NextSteps which is not editable, is the three global assessment movements: Discover, Develop, and Deploy.
What about Refunds?
Due to royalty obligations and our quantity discount program, AssessME.org does not offer refunds for assessment packs, nor for your ministry’s use of the NextSteps Spiritual Formation program.
What References do We Offer?
To view reference letters from long-time client ministries, CLICK HERE.
Why Does AssessME.org Provide Separate Assessment Reports Rather than Blend all Assessments Results into One Concise Report?
The reason AssessME.org does not blend the results of each assessment into one concise report is so that the various assessments provide a check-and-balance to one another. For example, if two assessments show a person to be highly relational, and the third assessment shows the individual to be highly task-driven, then this discrepancy should raise a red-flag in minds of account Administrators. Discrepancies among the reports can occur for any number of reasons, including but not limited to:
Will AssessME Email Me When My People Register or Complete Assessments?
Not currently. Most email security systems now block automated emails from arriving within your inbox. You can log into your AssessME.org dashboard and select the User Management interface. Here, you can generate reports that will list the people who have registered recently (quantity of days is user definable), as well as generate reports on who has completed assessments recently (quantity of days is user definable). You can also generate reports for people who have not completed their assessments.
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Pew-warmers don’t tend to give much to their local church. Whereas, people who are invested in personal ministry…particularly ministry service that fits their design and calling…are more likely to give sacrificially. Financial gain is never our motivation for mobilizing people into effective ministry service. But, if AssessME.org can help you convert one non-giver into a consistent giver, your AssessME.org budget is covered!